Change is constant in the world of fintech, and this September Zai Payments is moving our Melbourne HQ to a workspace that aligns with our focus on innovation and flexibility.
A strategic relocation to Collins Street
On 16 September, we move from WeWork Spencer Street to The Commons Collins Street. At less than 2 km, it’s a short move that places us in the "Paris End" of Collins Street, known for its heritage and proximity to Melbourne’s financial and corporate hub.
New office address (effective 16 September 2026):
Office 65, Level 6, 55 Collins Street, Melbourne VIC 3000, Australia
Postal correspondence (from 1 September 2025):
Care of [name] / Zai Payments
The Commons
Level 1, 55 Collins Street, Melbourne VIC 3000
No disruption to your operations
Your payment infrastructure remains reliable and uninterrupted. Our APIs, webhooks, transaction processing, integration workflows, and the Zai Dashboard will continue to operate as normal.
Why The Commons Collins Street?
This location reflects the creative and collaborative spirit that underpins the fintech ecosystem. Being in the heart of Melbourne’s business and culture precinct keeps us accessible and connected.
What this means for our clients
There are no changes. Your current integrations, support contacts, and service levels remain the same. The move has been carefully planned to ensure no downtime.
If you have any questions, please contact support@hellozai.com or your Zai Account Manager.
